Respect

We seek out the opinions of others. We take the time to truly understand what the customer needs. We respond to internal or external requests same-day. We value each other’s time and take time to appreciate the work each of us does.

Integrity

We do what we say. We are disciplined and follow through on our commitments. We strive to do what’s right.

Courage

We challenge the status quo. We hold each other accountable. We stretch in our own professional development.

Honesty

We communicate honestly, openly, and effectively. We conduct candid self-assessments on our performance. We provide important information in addition to the requested information.

Excellence

We produce superior quality work. We are proactive and act with urgency to deliver results. We are empowered, take risks, and learn from our experiences. We measure success by our results, not our deliverables.

Service

We go above and beyond to help our teammates and our customers. We offer our talents and time to help others in the community.

FREEDOM WITH RESPONSIBILITY

What Does it Mean to Have "Freedom" at Eco

You have the freedom to determine how you achieve your performance goals. We covet personal judgment and have a natural aversion to “rule creep.” When more rules come in to a company strong personal judgment leaves.

You have unlimited vacation. No one is going to track the number of hours you work or the number of vacation days you take. Many companies publish entire manuals with elaborate policies to comply with. Eco does not. We offer 5 simple words “Act in Eco’s best interests.”

We thrive on this freedom and realize that freedom is not free. It comes with consistent high performance.

Our 15 Core Principles

We have 15 core principles that guide our team members on how we operate and collaborate.

PRINCIPLE 1

We find our own value by helping others find theirs. This is our North Star in the pursuit of meaningful relationships and meaningful work.

PRINCIPLE 2

We operate with high standards while being highly supportive. The standards on performance are high and unbending. The support is active and ongoing.

PRINCIPLE 3

Winning isn’t winning if it’s at the sacrifice of our core values. RICHES is the foundation to all Eco success. It is measured by how we treat each other and how we treat our customers and our community.

PRINCIPLE 4

Kitchen talk is how we communicate. There are no pretenses, facades, or fronting. You are either honest and upfront, or someone draws you out until you reach a place of honesty.

PRINCIPLE 5

It’s all personal—not just business. We are passionate people who truly personalize the success of our teammates and the success of our customers.

PRINCIPLE 6

Customers are better editors than they are creators. It is our responsibility to start with a compelling point of view, and then let our customers react.

PRINCIPLE 7

We focus on goal setting and execution. We deliver on the most vital items that yield overwhelming benefit and return.

PRINCIPLE 8

When setting commit and stretch goals, we operate under the theory that you get stronger by doing tough things.

PRINCIPLE 9

We feel productive paranoia is a positive way to think about our customers and how we operate our business. We constantly search out and mitigate risk.

PRINCIPLE 10

When evaluating whether to hire a particular candidate, we ask a simple question. Does this person raise the bar on our existing standards around performance and our values?

PRINCIPLE 11

It is acceptable to make mistakes. It is unacceptable not to learn from them.

PRINCIPLE 12

When making decisions, the ideas that are backed with logic and evidence win. Once the decision has been made, everyone gets behind it regardless of prior positions.

PRINCIPLE 13

If commit goals are not met consistently, we will look to reassign the team member to a new role in or outside of the company.

PRINCIPLE 14

We have relentless curiosity in how we work, constantly seeking to learn and improve our performance and impact via 5 Why analysis.

PRINCIPLE 15

We Honor our Core Values and Principles

Respect

Integrity

Courage

Honesty

Excellence

Service

FREEDOM WITH RESPONSIBILITY

What Does it Mean to be "Responsible" at Eco

FREEDOM WITH RESPONSIBILITY

What Does it Mean to Have "Freedom" at Eco

Our 15 Core Principles

We find our own value by helping others find theirs. This is our North Star in the pursuit of meaningful relationships and meaningful work.

We operate with high standards while being highly supportive. The standards on performance are high and unbending. The support is active and ongoing.

Winning isn’t winning if it’s at the sacrifice of our core values. RICHES is the foundation to all Eco success. It is measured by how we treat each other and how we treat our customers and our community.

Kitchen talk is how we communicate. There are no pretenses, facades, or fronting. You are either honest and upfront, or someone draws you out until you reach a place of honesty.

It’s all personal—not just business. We are passionate people who truly personalize the success of our teammates and the success of our customers.

Customers are better editors than they are creators. It is our responsibility to start with a compelling point of view, and then let our customers react.

We focus on goal setting and execution. We deliver on the most vital items that yield overwhelming benefit and return.

When setting commit and stretch goals, we operate under the theory that you get stronger by doing tough things.

We feel productive paranoia is a positive way to think about our customers and how we operate our business. We constantly search out and mitigate risk.

When evaluating whether to hire a particular candidate, we ask a simple question. Does this person raise the bar on our existing standards around performance and our values?

It is acceptable to make mistakes. It is unacceptable not to learn from them.

When making decisions, the ideas that are backed with logic and evidence win. Once the decision has been made, everyone gets behind it regardless of prior positions.

If commit goals are not met consistently, we will look to reassign the team member to a new role in or outside of the company.

We have relentless curiosity in how we work, constantly seeking to learn and improve our performance and impact via 5 Why analysis.

Simple is not simple. It takes hard work to refine our communication, our design, and our UI to deliver what we call “elegant simplicity.”