NexaSuite, a top 100 tech company, specializes in AI-driven automation and quantum computing solutions that help top B2B organizations process complex data, optimize workflows, and enhance security. Many of the leading B2B companies in the industry trust NexaSuite with their data to help improve their day-to-day operations. That was until NexaSuite underwent a significant cybersecurity attack, compromising the secure data of half of its customers. Due to this, NexaSuite was faced with several lawsuits and damaged the trust of their customers, resulting in lost renewals. Not only that, but they saw their win rates significantly drop as opportunities that were close to winning no longer wanted to move forward with a purchase.
While this example is only hypothetical and the company is fictional, this is a very real threat that top B2B companies are at risk of experiencing if they do not take the proper security actions. Below are some recent statistics on cybersecurity attacks:
- Additionally, the level of complexity of these attacks is becoming increasingly concerning, as a recent Crowdstrike 2024 Global Threat Report indicated that over 75% of cyberattacks observed in 2023 were malware-free.
Customer data security should not be gambled with, as it jeopardizes your entire customer relationship and destroys the trust you have built up with your customers. That is why it is crucial to have customer data security when working with a value-selling platform to track value realization over time and create winning business cases. This is where SOC 2 Type 2 Compliance and NIST Security become essential.
What is SOC 2 Type 2 Compliance and NIST Security?
- SOC 2 Type 2 Compliance: This compliance is completed by an independent third-party auditor who examines a company’s internal security system to determine how well it protects customer data. It looks at things like security, confidentiality, processing integrity, and more. This report is valid for one year upon which the company will need to undergo a new audit to stay in compliance.
- NIST: The NIST organization, known as the National Institute of Standards and Technology, develops cybersecurity guidelines and standards for the US industry, which take into account federal statutes, executive orders, and policies. To obtain a NIST certification, you must undergo an on-site assessment, complete proficiency testing, a technical evaluation, and more. This certification is valid for one year, at which point you will need to complete the process again.
Why Ecosystems is Both SOC 2 Type 2 Compliant and NIST-800 Aligned
Ecosystems’ platform is the only customer value management platform that is both SOC 2 Type 2 compliant and NIST-800 aligned. Together, these standards provide a comprehensive security framework that addresses both the commercial and public sector requirements for industries like security software, finance, government, health care, federal, state, and local agencies that must comply with data privacy regulations.
By being SOC 2 Type 2 compliant and NIST-800 aligned, the Ecosystems’ platform is versatile and trustworthy across all market segments. It ensures that we have rigorous controls in place to protect sensitive information over an extended period.
Maintaining these protocols requires significant ongoing investment from Ecosystems.io, both in terms of financial resources and dedicated personnel in security infrastructure, regular audits, people, and training to ensure continuous compliance and improvement. This level of commitment is necessary to provide the highest level of protection for you, your customers, and your partner’s data.
To learn more about Ecosystems’ collaborative value management platform and how these certifications allow for comprehensive security for you and your customers so that you can deliver value, contact our team.