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The Voice of Value Podcast

Provocative stories on finding your unique voice and value

With an eclectic list of guests ranging from a four-star general, neuroscientist, FBI hostage negotiator to best-selling authors and CEOs, the Voice of Value podcast engages its listener base of 20,000+ with provocative stories on how leaders found their unique voice and value. Chad Quinn, CEO of Ecosystems, is the host of the show. The relaxed, conversational style of the show has made it a standout.

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24 mins.

Episode 8: From Relay Race to Rugby Scrum: The New Dynamic of Sales, Marketing, and Customer Success

Featuring: Steve Silver, Senior Research Director, Sales Operations Strategies, SiriusDecisions

“I highly recommend the Voice of Value podcast. It was my pleasure to join the distinguished list of guests on the show for a discussion of the transition from prospect to customer, and the associated hand-offs between organizations. Chad Quinn, the host of the podcast, has an easy style and facilitates a genuine dialogue with his guests that is both informative and entertaining. “

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20 mins.

Episode 7: The Neuroscience of Trust

Featuring: Paul Zak, Author of Trust Factor: The Science of Creating High Performance Companies

Have you ever wondered why it’s easy to build trust in some relationships, while in others, trust is more difficult to establish? Through the lens of neuroscience, Paul Zak studies how to improve business outcomes.

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22 mins.

Episode 6: A SWAT Team Mixing Baby Bottles & An Outward Mindset

Featuring: Chip Huth, Captain, Kansas City, Missouri Police Department

Chip talks about how a mindset shift eliminated search warrant complaints for six years, led to his team mixing baby bottles during a house search, and why he now turns the barcodes up for the cashier at Target.

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25 mins.

Episode 5: Oprah, Girl Scouts, and Black Swans

Featuring: Chris Voss, Former FBI Hostage Negotiator; Author; Professor; Founder of Black Swan Group

Chris Voss talks about how to uncover a black swan, why getting someone to say “that’s right” is the key to negotiation, and how to discover the decision maker and deal killer in business conversations.

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33 mins.

Episode 4: Coaching Sports and Mastering Coffee

Featuring: Glenn Hartman, Senior Vice President of Channel Development, Starbucks

Starbucks’ SVP of Channel Development, Glenn Hartman, talks about his life mantra to “live, love, and leave a legacy,” his experience meeting farmers in Costa Rica, and his journey to becoming a Starbucks Coffee Master.

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25 mins.

Episode 3: Maslow’s Hierarchy and Elements of Value

Featuring: Eric Almquist, Partner, Bain & Company

Partner at Bain & Company, Eric Almquist, shares his research published in Harvard Business Review, “The 30 Elements of Value.” Almquist’s research hypotheses originated when he noticed a trend: companies were delivering many aspects of value—beyond financial value—that were critically important to customers.

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10 mins.

Episode 2: Meet Your New Customer

Featuring: Mary Shea, Principal Analyst, Forrester

Forrester’s Principal Analyst in B2B Marketing, Mary Shea, discusses how The Age of the Customer is affecting sellers and marketers.

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4 mins.

Episode 1: Rise of the Value Broker

Featuring: Andrew Wilson, CIO, Accenture

CIO of Accenture, Andrew Wilson, shares what it means to be a broker of value between the business and IT organizations, and how the CIO and other IT leaders can step into this new role.

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